NM
Nomuso M
1 reviews | Active since May 2023
27 May 2023, 08:56
I have my back pay t...
I have my back pay that they have to pay back for me BCS on September 2022 I was cancelled the policy bt they continue to take my money for 3 months November ,Dec and January ,I send all documents to metropolitan bt even now they did not pay my money back they disappoint me ,itrust them bt iloose the trust now I'm thinking to cancell all my policy becs of this resean pls help me to get my money back
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Metropolitan Life's replyOfficial
29 May 2023, 11:05Dear Nomuso
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have experienced with the reduction of premiums and your subsequent refund.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have experienced with the reduction of premiums and your subsequent refund.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply29 May 2023, 11:05
Official
Dear Nomuso
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have experienced with the reduction of premiums and your subsequent refund.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have experienced with the reduction of premiums and your subsequent refund.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team