TS
Tebogo S
1 reviews | Active since Nov 2024
01 Nov 2024, 09:23
I have been calling ...
I have been calling in for almost a month now trying to surrender my policy, each time I call they start the process from scratch and promise it will be done within 48 hours bur even today I am still waiting, this is frustrating
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
01 Nov 2024, 10:32Dear Tebogo
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading about the delays around your surrender application.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading about the delays around your surrender application.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply01 Nov 2024, 10:32
Official
Dear Tebogo
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading about the delays around your surrender application.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading about the delays around your surrender application.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team