NS
Nozuko S

1 reviews | Active since Mar 2025

19 Jan 2026, 15:31

I have a policy with them they have arrors from my people

I have a policy with them they have arrors from my people. I reduced my people they deduct while a reduced same amount. I canceled the policy they send a message my policy canceled they will never deduct but still they continue deduct now I emailed them they always promised each and every time but nothing my money is gone

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Replies (1)
Metropolitan Life
Metropolitan Life's reply19 Jan 2026, 15:37
Official
Dear Nozuko
 
 We acknowledge receipt of your complaint.
 
 We are sorry to read about the difficulties you encountered with your policy and the deduction.
 
We would love to help you.

Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.

 One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
 
 Regards
 
 Client Care Team