BN
Busisiwe N
1 reviews | Active since Jul 2023
26 Apr 2024, 21:29
I have a living annuity with Metropolitan I am left in the dark with my balance I went to the branch and I was told they have to call Cape Town branch and the branch was called but I did not get any answer
I have a living annuity with Metropolitan I am left in the dark with my balance I went to the branch and I was told they have to call Cape Town branch and the branch was called but I did not get any answer. I wanted to know my balance and how much are they contributing for sars on my behalf but came back with nothing
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Metropolitan Life's replyOfficial
29 Apr 2024, 11:24Dear Busisiwe
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialists will revert to you shortly.
Yours sincerely,
Client Care Team
Metropolitan Life's reply29 Apr 2024, 11:24
Official
Dear Busisiwe
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialists will revert to you shortly.
Yours sincerely,
Client Care Team