M
Mokgaetji
1 reviews | Active since Oct 2025
10 Oct 2025, 08:10
I have a life cover ...
I have a life cover with momentum then metropolitan took over ,they were taking also a payment of funeral cover then when to reverse it was not getting reversed until I will go to the bank now they didn’t debit for month of September the want to say my policy has lapsed
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Metropolitan Life's replyOfficial
10 Oct 2025, 09:07Dear Mokgaetji
We acknowledge receipt of your complaint.
We are sorry to read about your policy lapsing.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to read about your policy lapsing.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
Metropolitan Life's reply10 Oct 2025, 09:07
Official
Dear Mokgaetji
We acknowledge receipt of your complaint.
We are sorry to read about your policy lapsing.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to read about your policy lapsing.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team