MniMGm
My name is Mandlakazi Galadla mandygaladla
1 reviews | Active since Apr 2023
19 Apr 2023, 13:24
I have a good experi...
I have a good experience with Metropolitan life so far, however, I have recently find out that in my funeral plan there is someone whom I don't know who have been put in my policy without my permission
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Replies (1)
Metropolitan Life's replyOfficial
19 Apr 2023, 14:25Dear Mandlakazi
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and have a Zero-tolerance approach to *****.
We are alarmed to read that an insured person that you don't know has been added to your policy as no alteration may occur on your policy without your request and consent.
One of our Escalation Specialists will reach out to you directly, to request our ***** requirements from you, so that we may investigate this ***** allegation.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and have a Zero-tolerance approach to *****.
We are alarmed to read that an insured person that you don't know has been added to your policy as no alteration may occur on your policy without your request and consent.
One of our Escalation Specialists will reach out to you directly, to request our ***** requirements from you, so that we may investigate this ***** allegation.
Regards
Client Care Team
Metropolitan Life's reply19 Apr 2023, 14:25
Official
Dear Mandlakazi
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and have a Zero-tolerance approach to *****.
We are alarmed to read that an insured person that you don't know has been added to your policy as no alteration may occur on your policy without your request and consent.
One of our Escalation Specialists will reach out to you directly, to request our ***** requirements from you, so that we may investigate this ***** allegation.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and have a Zero-tolerance approach to *****.
We are alarmed to read that an insured person that you don't know has been added to your policy as no alteration may occur on your policy without your request and consent.
One of our Escalation Specialists will reach out to you directly, to request our ***** requirements from you, so that we may investigate this ***** allegation.
Regards
Client Care Team