IL
Itumeleng L

1 reviews | Active since Feb 2020

14 Apr 2026, 11:22

I have a cancelled p...

I have a cancelled policy with Metropolitan and there's an amount of 5700 which they say I will get in 2 years why not be given the money bcus the policy is cancelled even with the retirement plan policy theres money there the lady who assisted me with that policy ddnt want to tell when people were withdraw ming their 15 000 on their policies and same policy I canceled it long time ago

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Replies (1)
Metropolitan Life
Metropolitan Life's reply14 Apr 2026, 13:19
Official
Dear Itumeleng
 We acknowledge receipt of your complaint on HelloPeter.
 
 We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your cancellation.  One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
 
 Regards
 
 Metropolitan Client Care Team