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Portia M

1 reviews | Active since Apr 2014

21 Jul 2016, 10:45

I feel ******

<p>I have been telephonically called by Glady's Masimini (23285) from Metropolitan to increase my current policy which i had with Metropolitan, I have dont remember signing the policy documents hence i feel she gave me the info that suits her. I just find out that should i need to enquire . I need to be re-imbursed and get my policy . I would like to request to be upgraded to the policy number ********** 250.</p>

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Replies (1)
Metropolitan Life
Metropolitan Life's reply21 Jul 2016, 11:25
Official

Thank you for sharing your experience at our Customer Contact Service office with us. I am sorry to hear about the delays and unacceptable service levels. I will investigate and correspond directly with you.

Kind regards

Amanda Vraagom

Client Care