V
Vuyo
1 reviews | Active since May 2025
12 May 2025, 11:02
I don't have I want ...
I don't have I want to know how my case for refund is going since I'm not aware of health care policy and would like my full refund
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Replies (1)
Metropolitan Life's replyOfficial
12 May 2025, 11:11Dear Vuyo
We acknowledge receipt of your complaint.
We are sorry to read about the difficulties/delays with your refund application.
We’d love to assist, but we need a bit more information to locate your policy and help you further.
One of our Escalation Specialists will reach out to you shortly in order to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint.
We are sorry to read about the difficulties/delays with your refund application.
We’d love to assist, but we need a bit more information to locate your policy and help you further.
One of our Escalation Specialists will reach out to you shortly in order to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply12 May 2025, 11:11
Official
Dear Vuyo
We acknowledge receipt of your complaint.
We are sorry to read about the difficulties/delays with your refund application.
We’d love to assist, but we need a bit more information to locate your policy and help you further.
One of our Escalation Specialists will reach out to you shortly in order to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint.
We are sorry to read about the difficulties/delays with your refund application.
We’d love to assist, but we need a bit more information to locate your policy and help you further.
One of our Escalation Specialists will reach out to you shortly in order to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Metropolitan Client Care Team