I dont have any policy with you but you have deducted my money without my permission

 

Dear Rofhiwa
 
 We acknowledge receipt of your complaint on HelloPeter.
 
 At Metropolitan, we are committed to helping our clients thrive, and we’re truly sorry to hear about your unauthorized deduction. 

 Regrettably there are always ************ people that wish to de***** our clients and the company.  
 
 

We have a zero-tolerance approach to *****.  We rely on our clients to blow the whistle on any such ********** activities in order to investigate and take the appropriate disciplinary actions to prevent a recurrence of such a nature in future.
 
 You may be asked to submit the following ***** requirements: 

·         A sworn affidavit 

·         Certified copy of your ID document 

·         Copy of your salary statement/bank statement as proof of the deduction 

·         Proof of bank details (to facilitate the refund, if any) 

 We would like to thank you for your diligence in reporting the matter to us and affording us the opportunity to eradicate such ********* behavior.
 
 Regards
 Metropolitan Client Care Team