I demand you guys to call me back and explain what game are you playing me.

Item: Metropolitan Life
Rating: 1
Author: LettaMaletjepe M

I have been on call holding for me than 30minutes just to speak to Customer service consultant.My funeral plan monthly subscribtion its on and off,every month its a different amount taken from my bank account.

Helpful (0)

Replies (3)

Metropolitan Life's replyOfficial

28 Aug 2025, 08:14

Dear Lettamaletjepe M

We acknowledge receipt of your complaint.

As Metropolitan we strive in providing excellent service to all our clients.

We confirm that we are busy investigating your complaint.

One of our escalation specialists will revert to you shortly.

Yours sincerely,

Client Care Team

Metropolitan Life's reply28 Aug 2025, 08:14

Official

Dear Lettamaletjepe M

We acknowledge receipt of your complaint.

As Metropolitan we strive in providing excellent service to all our clients.

We confirm that we are busy investigating your complaint.

One of our escalation specialists will revert to you shortly.

Yours sincerely,

Client Care Team

LettaMaletjepe M's updateReviewer Update

10 Oct 2025, 12:13

Stella service 100%...Thank you!

LettaMaletjepe M's update10 Oct 2025, 12:13

Reviewer Update

Stella service 100%...Thank you!

Metropolitan Life's replyOfficial

10 Oct 2025, 12:52

Dear LettaMelatjepe

We acknowledge receipt of your additional comments on HelloPeter.

We thank you for taking the time to provide us with your positive feedback.

#What matters to you, matters to us!

Warm Regards

Metropolitan Client Care Team

Metropolitan Life's reply10 Oct 2025, 12:52

Official