BM
Brenda M
1 reviews | Active since Jan 2024
12 Aug 2025, 17:27
I can't get anyone to assist with change of bank details for my policy
I can't get anyone to assist with change of bank details for my policy. Your WhatsApp is completely useless. I can't even get an agent to assist
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Replies (1)
Metropolitan Life's replyOfficial
13 Aug 2025, 09:53Dear Brenda,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply13 Aug 2025, 09:53
Official
Dear Brenda,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team