SM
Sibongile M

1 reviews | Active since Nov 2015

13 Apr 2016, 14:47

I cancelled investment and they don't want to pay

Last year November I wrote about my complain that I have cancelled the investment but im not getting my money. everytime when I go to the branch in Pietermaritzburg it whether they say I will get the money in November or March ,every year and they will give me different stories and the money keeps on decreasing. last time in Novermber 2015 Sanele the consultant assure me that this year March I will get my money but when I went there this year it is a different story .again they said I must come back in November. Metropolitain is playing games with me and Im really tired. they offered me a loan last year and I told them that im no longer working I wont be able to pay loan ,all I want is my investment that all.<br> <br> kindly assist me Hellopeter.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply13 Apr 2016, 15:16
Official
Hello sbongymt,

We acknowledge your complaint posted on Hello Peter. You have also submitted your complaint to the Long Term Insurance Ombudsman. We confirm this is an active case with the Ombudsman and is still under review. We apologize for any delays experienced.
Kind Regards