V
Verusca

1 reviews | Active since Jun 2025

30 Jun 2025, 10:11

I cancelled a policy...

I cancelled a policy on the the 28 of may and to my surprise till today has not been cancelled till today and they have debited my account again

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply30 Jun 2025, 10:33
Official
Dear Verusca
 We acknowledge receipt of your complaint on HelloPeter.
 
 We strive to provide the best service to all our clients and regret the difficulties you have encountered with your cancellation.
 One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
 
 Regards
 Metropolitan Client Care Team