S
Surprise

1 reviews | Active since Nov 2025

11 Nov 2025, 16:05

I called your office...

I called your office today and I got a very poor service from one of your consultant

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply11 Nov 2025, 17:16
Official
 Dear Surprise
 
 We acknowledge receipt of your complaint.
 
We always strive to serve all our clients well and are saddened to read that you have had a poor service experience.
 
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to. 
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
 
 Regards
 
 Client Care Team