1 reviews | Active since Feb 2020
I am very Disgusted
I received documents outlining details of a funeral cover that I have no idea about. The said beneficiary or extended family member in the documents was a "Vuyo Mabothe" and u have no such family member. U called your callcentre and spoke to an agent named Katlego. She then told me if she cancels then she cannot log an investigation to find out who the perpetrator is behind that ********** funeral cover. U suppose employees within your company try b all means to protect their colleagues even when they commit *****. I then demand an investigation be done and I want the name of the employee who loaded my details without my knowledge or authority for a funeral cover as I want to take it further with my legal team. I believe you will cooperate otherwise, I will take legal action against the company and go to the media!!
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have reportedly not app**** for this funeral plan.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have reportedly not app**** for this funeral plan.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
