KMTm
Kedibone Magdeline Tlala maggytlala
1 reviews | Active since Oct 2023
22 Oct 2023, 15:46
I am unable to download my tax certificate due to information not updated by Metropolitan
I am unable to download my tax certificate due to information not updated by Metropolitan. Now I don't which particulars they have about me. I changes my ****en surname from Rammutla to Tlala. In the process it was realised that my ID number was changed due to incorrect gender groupings. I have submitted my marriage certificate but up to now there is no match with regards to my personal details. Now I am disadvantaged. I tried several times to use the WhatsApp to download my tax certificate. I am just failing. Please help
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Metropolitan Life's replyOfficial
23 Oct 2023, 08:43Dear Kedibone
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely,
Client Care Team
Metropolitan Life's reply23 Oct 2023, 08:43
Official
Dear Kedibone
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely,
Client Care Team