1 reviews | Active since Sept 2018
how 48hr claim turns to 7days
laid a claim Friday 14 September today is Thursday 20 September all documents submitted no assistance with my claim called in was told how they are using FNB and since Im on Capitec that is the reason for the delay
Dear Faith
We acknowledge receipt of your complaint.
We always strive to serve all our clients well and regret to learn of your poor client service experience.
Regrettably we cannot view your details, policy details or contact details on the HelloPeter website at present.
Please send your details (i.e. full names and ID number/policy number/contact number and email address) to us at ***.
Please mark the email for attention Aletta Clarence and refer to your HelloPeter complaint, so that we can investigate and revert back to you.
We look forward to hearing from you soonest.
Regards
Client Care Team
Dear Faith
We acknowledge receipt of your complaint.
We always strive to serve all our clients well and regret to learn of your poor client service experience.
Regrettably we cannot view your details, policy details or contact details on the HelloPeter website at present.
Please send your details (i.e. full names and ID number/policy number/contact number and email address) to us at ***.
Please mark the email for attention Aletta Clarence and refer to your HelloPeter complaint, so that we can investigate and revert back to you.
We look forward to hearing from you soonest.
Regards
Client Care Team