ZM
Zamagcwabe M
1 reviews | Active since Sept 2020
14 Sept 2020, 18:01
Hospital cash back claim not received
The service at metropolitan life sucks! When you call they make you hold until all the airtime is finished. I sent them an email regarding a claim a week ago I have not received any response until now. I'm really disappointed and will cancel all my policies with them!
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Replies (2)
Metropolitan Life's replyOfficial
14 Sept 2020, 19:32Dear Zamagcwabe Mkhize
We acknowledge receipt of your complaint at HelloPeter.
We regret to learn of the delays encountered around your policy query.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint at HelloPeter.
We regret to learn of the delays encountered around your policy query.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply14 Sept 2020, 19:32
Official
Dear Zamagcwabe Mkhize
We acknowledge receipt of your complaint at HelloPeter.
We regret to learn of the delays encountered around your policy query.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint at HelloPeter.
We regret to learn of the delays encountered around your policy query.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
ZM
Zamagcwabe M's updateReviewer Update
16 Sept 2020, 17:14Thank you so much the issue has been resolved.
ZM
Zamagcwabe M's update16 Sept 2020, 17:14
Reviewer Update
Thank you so much the issue has been resolved.