BM
Bukelwa M

1 reviews | Active since Feb 2021

01 Feb 2021, 16:43

Horrible Service, Horrible Team, Horrible Experience

The worst service ever i recently lost my father and we went to office in pe got assistance by a lady names Zukiswa who absolutely had no regards for us its been 7 days only to find out she never submitted our claim

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply01 Feb 2021, 22:25
Official
Dear Bukelwa

We are sorry to learn of the loss of your father.  Our sincere condolences go out to you and your family during this time of bereavement.

We regret to learn of the delays encountered with the claim for your late father.  Please accept our apologies for any poor service received thus far.

One of our Client Care Assessors will investigate and revert back to you as soon as possible.

Regards

Client Care Team