LN
Lynn N
1 reviews | Active since Nov 2018
09 Jun 2021, 11:18
Horrible service and processes
You offer 0 to no customer service. Debbie Mathews at parow branch is thr most rudest consultant wow no people skills.
I am cancelling policies for almost 4 weeks u still debit no call back no help. You sent from pillar to post.
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Replies (1)
Metropolitan Life's replyOfficial
09 Jun 2021, 12:26Dear Lynn Naidoo
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your poor client service experience and difficulties in cancelling your policy/ies.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your poor client service experience and difficulties in cancelling your policy/ies.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply09 Jun 2021, 12:26
Official
Dear Lynn Naidoo
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your poor client service experience and difficulties in cancelling your policy/ies.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your poor client service experience and difficulties in cancelling your policy/ies.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team