horrible service

<p>My mom has been trying to claim from my late fathers policy to no success. Monday someone said it will be finalized today, when she called today it's a different story and they hang up the phone on her. She sent them all the required documents in the second week of June. </p> <p> </p> <p>If this is how they handle their claims then I will never do any kind of business with them...they are just bad news. The other competitors didn't give my mom any of these problems. Metropolitan takes long to payout.</p>