OM
Onke M

1 reviews | Active since Oct 2015

06 Jun 2017, 17:34

Horrible client service on investment accounts

<p>Metropolitant's client service is so terrible. I logged a quiry with their client service to retrieve my policy details, capital invested, interest earned, curent balance etc. on 16 May 2017. Until today, I have received no feedback from Metropolitan. When I call them, no one is accountable for the issue, they keep saying it is with technical. I have never received any feedback from Metropolitan on this account.</p> <p> </p> <p>Worse, is that they then had one of their agents call me to offer me a product. Your service is simply unacceptable. No accountability, poor client service, unacceptable.</p>

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