JP
Jayabalan P
1 reviews | Active since Feb 2023
05 Jan 2026, 09:54
Hi really disappoint...
Hi really disappointed with the service tried calling numerous times to no avail I submitted a death claim on a policy and up to date no response and they say they pay within 48hrs not acceptable
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Replies (2)
Metropolitan Life's replyOfficial
05 Jan 2026, 10:05 Dear Jayabalan
We acknowledge receipt of your complaint.
We are sorry to read about the death of your loved one. Our sincere condolences go out to you and the family during this time of bereavement.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to read about the death of your loved one. Our sincere condolences go out to you and the family during this time of bereavement.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
Metropolitan Life's reply05 Jan 2026, 10:05
Official
Dear Jayabalan
We acknowledge receipt of your complaint.
We are sorry to read about the death of your loved one. Our sincere condolences go out to you and the family during this time of bereavement.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to read about the death of your loved one. Our sincere condolences go out to you and the family during this time of bereavement.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
Metropolitan Life's replyOfficial
05 Jan 2026, 10:05 Dear Jayabalan
We acknowledge receipt of your complaint.
We are sorry to read about the death of your loved one. Our sincere condolences go out to you and the family during this time of bereavement.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to read about the death of your loved one. Our sincere condolences go out to you and the family during this time of bereavement.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
Metropolitan Life's reply05 Jan 2026, 10:05
Official
Dear Jayabalan
We acknowledge receipt of your complaint.
We are sorry to read about the death of your loved one. Our sincere condolences go out to you and the family during this time of bereavement.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to read about the death of your loved one. Our sincere condolences go out to you and the family during this time of bereavement.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team