L
Lisa
1 reviews | Active since Aug 2025
05 Aug 2025, 19:56
hi, i have been call...
hi, i have been calling and emailing, the self service is terrible it keeps on bouncing back to the same thing, same in the telephone, you just waist your airtime, and i just want to change my banking details
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Metropolitan Life's replyOfficial
06 Aug 2025, 07:35 Dear Lisa,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with the changing of your bank details.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with the changing of your bank details.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply06 Aug 2025, 07:35
Official
Dear Lisa,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with the changing of your bank details.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with the changing of your bank details.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team