HJ
Hayley J
1 reviews | Active since Feb 2015
18 Feb 2015, 21:49
hassles
Its been 4 5 weeks since I claimed and believe me its hassels and no response for weaks we want this document and that document and for this past 4 weeks its the medical records and after medical records its why did you take out the policy do you know the person was he sick all 101 questions send a doctors report the want to be paid for that its just been all heart broken don't think I will make use of you anymore get someone to call me and let me claim
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Metropolitan Life's replyOfficial
19 Feb 2015, 10:57Hello hayla89,
Thank you for sharing your latest client service experience with us.
It is with great concern that we take not of your dissatisfaction with our service as we always strive to serve all our clients well.
As discussed telephonically, we need more information to trace the policy your are referring to and will be communicating via e-mail with you directly.
Looking forward to your response.
Regards
Aletta Clarence
Client Care
Thank you for sharing your latest client service experience with us.
It is with great concern that we take not of your dissatisfaction with our service as we always strive to serve all our clients well.
As discussed telephonically, we need more information to trace the policy your are referring to and will be communicating via e-mail with you directly.
Looking forward to your response.
Regards
Aletta Clarence
Client Care
Metropolitan Life's reply19 Feb 2015, 10:57
Official
Hello hayla89,
Thank you for sharing your latest client service experience with us.
It is with great concern that we take not of your dissatisfaction with our service as we always strive to serve all our clients well.
As discussed telephonically, we need more information to trace the policy your are referring to and will be communicating via e-mail with you directly.
Looking forward to your response.
Regards
Aletta Clarence
Client Care
Thank you for sharing your latest client service experience with us.
It is with great concern that we take not of your dissatisfaction with our service as we always strive to serve all our clients well.
As discussed telephonically, we need more information to trace the policy your are referring to and will be communicating via e-mail with you directly.
Looking forward to your response.
Regards
Aletta Clarence
Client Care