1 reviews | Active since May 2016

20 Jul 2017, 17:46

harrasment

<p>i had a policy with this company over 5 years ago, which lapsed due to loss of job so i had my brother on the policy as the beneficiary...now since last month my Brother has been getting calls from an 087 number whom will be looking for me about a policy that lapsed, firstly why are you guys harrasing someone who was in the policy, 2 where did you get his numbers and why the hell will you want to renew a policy that lapsed 5 years back is that even lawful?????? </p>

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Replies (1)
Metropolitan Life
Metropolitan Life's reply20 Jul 2017, 18:09
Official

Dear Mr. Ngobo

Thank you for raising your concerns with our office.

We always strive to serve all our clients well and regret to learn of your experience.

I will be contacting your directly for more information that will help us trace who is calling and why. This in turn will help us to prevent these calls from recurring in future.

Regards

Aletta Clarence

Metropolitan Client Care