PV
Patricia V
1 reviews | Active since May 2022
24 May 2022, 08:18
Happy Client
I wrote a post the other day a post about being unhappy with the service I received from Metropolitan life and how they increased my premiums without my consent. They have since made contact with me and apologised for the error on their side and have refunded me my money. Thank you Lindiswa Makani for the awesome service and making sure that this was sorted out in such a short space of time. Metropolitan needs more people like you. To many more years with Metropolitan Life!
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Metropolitan Life's replyOfficial
24 May 2022, 09:39Good day Patricia, Trust that you are well. We acknowledge receipt of your complement sent through the Hellopeter platform. Metropolitan cares about you and all our valued clients. We would like to thank you for taking the time to express your delight in the service you received from Lindiswa Nakani (complaint Assessor). We appreciate you sharing your experience with us, we continue to stand together with our clients.
Regards
Client care Teams
Regards
Client care Teams
Metropolitan Life's reply24 May 2022, 09:39
Official
Good day Patricia, Trust that you are well. We acknowledge receipt of your complement sent through the Hellopeter platform. Metropolitan cares about you and all our valued clients. We would like to thank you for taking the time to express your delight in the service you received from Lindiswa Nakani (complaint Assessor). We appreciate you sharing your experience with us, we continue to stand together with our clients.
Regards
Client care Teams
Regards
Client care Teams