Good service - Metropolitan Potchefstroom

I think credit needs to be given where its due. A month ago my contract at work was terminated and I decided to go surrender my metropolitan policy because I could no longer afford it. When I got to the offices, a lady whom I m not gonna mention told me about out my arrears and how much I will be getting when I surrender(which waa not alot) .Whats worse she didnt seem interested in assisting me. I was frustrated with her because I didn't understand how the arrears came about when my polucy deducts straight from my persal nymber. She didn't explain. As a result I left frustrated. The following day I went back to metropolitan potchefstroom and I met a lovely lady by the name of Pinkie Tlotla(financial advisor). I told her my dilemma and she sat me down, went through all my policies, and told me how much each policy has. She explained to me in layman's terms why some were in arrears and how I can save these policies. In fact, she even told me that all along I had a policy that no one had been telling g me about, which has a large sum of money. After we sat and gave me all the ptions and advices, I left metropolitan offices very happy because I was well informed. The bottom of the story is that clients are not given the right information to make well informed choices about their finances Pinkie Tlotla from metropolitan potchefstroom, You have good work ethic and I loved your services at Metropolitan.

Regards Jessica Sedupane