give my money back please

<p>1 of your consultans of agnets assisted me with opening the policy that i am not happy with.</p> <p>1st of all i have a child that is 7 years old, i have a grandmother that has not reached the age of 75 which still qualifies to be on a policy, i have a brother, 2 sisters, a amother and a father.</p> <p>reason am not happy with the policy and would like my money back is because i requested for the documents as proof that i have the policy but since march till today i have not recieved anything....contacted the call centre on the 13/08/2016 wanting to cancel the policy and i was told that i will not get my money back.. WHY NOT? u cant tell me that il pay R334.10 for a policy where i,my mother and only 1 sister of mine are coverd, where as i have a policy where i have coverd myself, my partner and 12 of my family members including my grandmother for only R285 a month.</p> <p>The call centre agent that i spoke to yestreday promised that she will send me the documentation right away but i checked my email nothing was sent......YOUR SERVICE SUCKS</p>