Gatvol
The Dissatisfaction I'm feeling write now I have a policy with Metropolitan and only realized about a month ago that I've been paying way too much. Agreed premium was R125 but I've been paying R556 I've been wanting to cancel this policy ASAP but to no avail. No one knows what the R556 is for I sent thru my payslip but still their system only shows the agreed premium. I want and need this policy canceled as in yesterday now they telling me about some cancelation letter, they don't say where I'm supposed to get this letter from. I've been doing the run arounds with this company I'm so annoyed
Miss TM MOLOTO, I'D ********** 137088, CELL ********** 786
Dear Ms. Moloto
We acknowledge receipt of your complaint.
We always strive to serve all our clients well and regret to learn of the unauthorised deduction on your salary.
Regrettably we are unable to view your ID number or contact details on the HelloPeter website as this is a public platform that blanks out personal information like that.
Please email us a copy of your salary advice, a certified copy of your ID and contact details (cell number and email address) at ***. You are welcome to mark the email for attention Lindiswa or Shameela and refer to your HelloPeter post.
Upon receipt thereof, we should be able to trace the policy/ies the unauthorised debit is for and revert back to you directly.
Regards
Client Care team
Dear Ms. Moloto
We acknowledge receipt of your complaint.
We always strive to serve all our clients well and regret to learn of the unauthorised deduction on your salary.
Regrettably we are unable to view your ID number or contact details on the HelloPeter website as this is a public platform that blanks out personal information like that.
Please email us a copy of your salary advice, a certified copy of your ID and contact details (cell number and email address) at ***. You are welcome to mark the email for attention Lindiswa or Shameela and refer to your HelloPeter post.
Upon receipt thereof, we should be able to trace the policy/ies the unauthorised debit is for and revert back to you directly.
Regards
Client Care team