BK
Brenda K

1 reviews | Active since Jul 2018

22 Apr 2021, 01:10

Funeral Policy with metropolitan Group Scheme

I have sleepless nights because of metropolitan Group scheme in Newcastle. Please help me get my policy active. I went to then early February to ask them why they stop my premiums. The response I got they said , Metropolitan stopped it cause they will pay themselves mine is to claim the Provident fund, I did claim and they paid out R1800,00. They same i must contact them to get a new policy no, up until now nothing happened. They are telling me stories. I’m afraid if I die now I don’t have a policy. Pls assist me.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply22 Apr 2021, 09:44
Official
Dear Brenda

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to learn of the difficulties encountered around your policy premiums.

One of our Client Care Assessors will investigate and revert back to you as soon as possible.

Regards

Client Care Team