AM
Anchen Miles-Hope
1 reviews | Active since Dec 2017
04 Sept 2021, 15:18
Funeral policy not paid out for 2 months now
I've paid for a funeral policy for quite a long time. My ex husband passed away in February 2019. Because of all the shock and chaos, I forgot about the Metropolitan funeral policy. I've been trying for 2 months now to get the money be paid out, AND still pay the premium!
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Metropolitan Life's replyOfficial
06 Sept 2021, 09:25Dear Anchen
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your ex-husband's passing. Please accept our sincere condolences.
We regret to learn of the delays encountered with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your ex-husband's passing. Please accept our sincere condolences.
We regret to learn of the delays encountered with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply06 Sept 2021, 09:25
Official
Dear Anchen
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your ex-husband's passing. Please accept our sincere condolences.
We regret to learn of the delays encountered with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your ex-husband's passing. Please accept our sincere condolences.
We regret to learn of the delays encountered with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team