HM
Hannetjie M
1 reviews | Active since Oct 2020
01 Oct 2020, 15:44
Funeral policy
3 Weeks to pay a funeral claim and it has still not been finalised. How long do they think a corpse can stay in the morgue. Terrible service. Not a single phone call or email. Just an sms to say they want an invoice - for what do you do replacements????
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Metropolitan Life's replyOfficial
01 Oct 2020, 20:50Dear Hannetjie,
Please accept our heartfelt condolences with the loss of your loved-one. Thank you for sharing your claims experience with us. I am sorry to read about the delays experienced. A claims consultant will be in contact to assist you.
Warm regards
Client Care team
Please accept our heartfelt condolences with the loss of your loved-one. Thank you for sharing your claims experience with us. I am sorry to read about the delays experienced. A claims consultant will be in contact to assist you.
Warm regards
Client Care team
Metropolitan Life's reply01 Oct 2020, 20:50
Official
Dear Hannetjie,
Please accept our heartfelt condolences with the loss of your loved-one. Thank you for sharing your claims experience with us. I am sorry to read about the delays experienced. A claims consultant will be in contact to assist you.
Warm regards
Client Care team
Please accept our heartfelt condolences with the loss of your loved-one. Thank you for sharing your claims experience with us. I am sorry to read about the delays experienced. A claims consultant will be in contact to assist you.
Warm regards
Client Care team