LT
LERATO T

1 reviews | Active since Dec 2016

01 Dec 2016, 09:13

Funeral Policy

<p>I have a funeral policy with Metropolitan, I took it out with confidence knowing and being told also by the consultant that i will be paid out in 48 hours if a death occurs.I must say I am so dissapointed and it brings me more pain on top my uncles passing that I cant contribute the pay out in time meaning the funeral has to be postponed.Im so disgusted by the treatment I got from the consultant who stil told me il have to wait because they have a baglock.Can someone please come back to me with a possitive feedback.</p>

0
Replies (2)
Metropolitan Life
Metropolitan Life's reply01 Dec 2016, 14:44
Official

Thank you for sharing your concerns with us. I am sorry to hear about the delays experienced. a service consultant will be in contact.

Kind regards

Client Care

LT
LERATO T's update01 Dec 2016, 16:23
Reviewer Update

Thank you for attending to my query, it was speedily solved by Alleta Clarence from Metropolitan...We need more people like you in our country......