MG
Mzikayise G
1 reviews | Active since Jul 2013
19 Sept 2021, 12:33
Funeral plan claim
Hi guys... I need your assistance. My parents had a funeral plan with Metropolitan which has an inception date of 01 November 1986
My mother passed away and I never made a claim from this policy. Kindly advice me on how to go about with claiming and which email address should I use
Helpful (0)
Replies (3)0
Replies (3)
Metropolitan Life's replyOfficial
20 Sept 2021, 12:45Dear Mzikayise
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that your mother has passed away. Please accept our sincere condolences during this time of bereavement.
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that your mother has passed away. Please accept our sincere condolences during this time of bereavement.
One of our Client Care Assessors will be making contact with you shortly in order to assist you with claim requirements.
You can email claims to us at: ***.
Regards
Client Care Team
Regards
Client Care Team
Metropolitan Life's reply20 Sept 2021, 12:45
Official
Dear Mzikayise
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that your mother has passed away. Please accept our sincere condolences during this time of bereavement.
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that your mother has passed away. Please accept our sincere condolences during this time of bereavement.
One of our Client Care Assessors will be making contact with you shortly in order to assist you with claim requirements.
You can email claims to us at: ***.
Regards
Client Care Team
Regards
Client Care Team
MG
Mzikayise G's updateReviewer Update
20 Sept 2021, 12:53The email address is hidden I can't send it
MG
Mzikayise G's update20 Sept 2021, 12:53
Reviewer Update
The email address is hidden I can't send it
Metropolitan Life's replyOfficial
20 Sept 2021, 13:51Dear Mzikayise
Thank you for your additional comments.
Our Assessor has contacted you and emailed you the claim requirements, including the email address we normally use (pasted in the record of your post) and made arrangements that you may forward the claim requirements directly to the Assessor in this instance.
We look forward to hearing back from you soonest.
Regards
Client Care Team
Thank you for your additional comments.
Our Assessor has contacted you and emailed you the claim requirements, including the email address we normally use (pasted in the record of your post) and made arrangements that you may forward the claim requirements directly to the Assessor in this instance.
We look forward to hearing back from you soonest.
Regards
Client Care Team
Metropolitan Life's reply20 Sept 2021, 13:51
Official
Dear Mzikayise
Thank you for your additional comments.
Our Assessor has contacted you and emailed you the claim requirements, including the email address we normally use (pasted in the record of your post) and made arrangements that you may forward the claim requirements directly to the Assessor in this instance.
We look forward to hearing back from you soonest.
Regards
Client Care Team
Thank you for your additional comments.
Our Assessor has contacted you and emailed you the claim requirements, including the email address we normally use (pasted in the record of your post) and made arrangements that you may forward the claim requirements directly to the Assessor in this instance.
We look forward to hearing back from you soonest.
Regards
Client Care Team