CM
Cathrine M
1 reviews | Active since Jul 2019
03 May 2024, 15:46
Funeral Claim Delays
I have sent ca funeral caim for my husband, its been over a month i haven't received any feedback. I received SMS that informed me of 6 different consultants my claim was handled to, namely: Mpho Jacobs Ryan Fisher Andiswa Steels Nondumiso Chili Modiehi Nkate Roxanne Uithaler Which till date i have never received any call from
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Metropolitan Life's replyOfficial
06 May 2024, 14:44Dear Cathrine
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply06 May 2024, 14:44
Official
Dear Cathrine
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team