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ipeleng M

1 reviews | Active since Jul 2019

13 Apr 2022, 18:39

Funeral claim

I made a funeral claim as an executor and every time I call to check the application status I get informed that there is a document missing even though I have sent it and now one cares to notify me.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply14 Apr 2022, 09:16
Official
Dear Ipeleng

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to read of your loved one's passing. Please accept our condolences for your loss.

We regret that you have encountered delays with the processing of the claim.

One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.

Regards

Client Care Team