CL
Charity L

1 reviews | Active since Feb 2017

22 Nov 2021, 11:40

Frustrated client

Metropolitan consultants are hopelessly not knowing what they are doing. Sent a claim for early retirement on the 5th November 2021, till today I must call and ask how far is my claim, as no document is sent to me unless I call, I call everyday to push them to do their work, I send a document, I must call to ask if it was received, I everyday call metropolitan to push the do, their JOB, it's no 12 days I send my documents.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply22 Nov 2021, 12:23
Official
Dear Charity

We acknowledge receipt of your complaint on HelloPeter.

We regret to learn of the delays encountered with the Early Retirement claims.

One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.

Kind regards

Client Care Team