NM
Ntokozo M
1 reviews | Active since Apr 2021
22 May 2022, 02:36
********** policy open on my name at Metropolitan
I had a policy with metropolitan from early 2000's and I cancelled it in 2018 because I was not happy with their service. In June 2021 they started to deduct my money again .I did not join any policy with them, and I have tried to cancel this policy but nothing is being done. And I'm going to open a case against the person who did this. Kindly intervene.
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Metropolitan Life's replyOfficial
26 Jul 2022, 12:38Dear Ntokozo
We acknowledge receipt of your complaint received through the Hellopeter platform. It is with regret that we have read your complaint. We sincerely apologize for the service experience and the frustrations you had in your attempts to this matter but would like to thank you for bringing this to our attention. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Teams
We acknowledge receipt of your complaint received through the Hellopeter platform. It is with regret that we have read your complaint. We sincerely apologize for the service experience and the frustrations you had in your attempts to this matter but would like to thank you for bringing this to our attention. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Teams
Metropolitan Life's reply26 Jul 2022, 12:38
Official
Dear Ntokozo
We acknowledge receipt of your complaint received through the Hellopeter platform. It is with regret that we have read your complaint. We sincerely apologize for the service experience and the frustrations you had in your attempts to this matter but would like to thank you for bringing this to our attention. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Teams
We acknowledge receipt of your complaint received through the Hellopeter platform. It is with regret that we have read your complaint. We sincerely apologize for the service experience and the frustrations you had in your attempts to this matter but would like to thank you for bringing this to our attention. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Teams