DD
Duduetsang D
1 reviews | Active since Apr 2022
30 May 2022, 10:25
********** deduction from my salary by Metropilitan and hey don't want to refund me.
Metropolitan has deducted twice on my salary and when I try to get it back they take me to all conners.I have sent them proof of salary from our Departmental HR.They only paid for one month.I have expressed to them that it was ********** as I DID NOT KNOW ANYTHING ABOUT THE POLICY AND NEVER SIGNED FOR IT.
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Metropolitan Life's replyOfficial
30 May 2022, 11:55Good day Duduetsang
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
Metropolitan cares about you and all our loyal clients and it was not our intention to make you feel the way you do.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply30 May 2022, 11:55
Official
Good day Duduetsang
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
Metropolitan cares about you and all our loyal clients and it was not our intention to make you feel the way you do.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team