JK
Jabu K
1 reviews | Active since Dec 2017
11 Nov 2019, 00:36
**********
I'm very disappointed at the service given by metropolitan. Since 2018 Feb, i'm waiting for "investigation" feedback after 2 unknown people were **********ly added onto my policy, increasing my premium. I've been going back and forth via emails and telecom but no response. Cancelling the policy was yet another nightmare
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Metropolitan Life's replyOfficial
11 Nov 2019, 08:55Dear Jabu
We acknowledge receipt of your complaint.
Did you know that you can log your complaint directly with us?
- Email: ***
- ***
Unfortunately your complaint did not contain sufficient information in order for us to investigate and respond.
One of our Client Care Assessors will be contacting you directly to obtain more information to investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint.
Did you know that you can log your complaint directly with us?
- Client Services Contact Centre:
- Email: ***
- Client Care
- ***
Unfortunately your complaint did not contain sufficient information in order for us to investigate and respond.
One of our Client Care Assessors will be contacting you directly to obtain more information to investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply11 Nov 2019, 08:55
Official
Dear Jabu
We acknowledge receipt of your complaint.
Did you know that you can log your complaint directly with us?
- Email: ***
- ***
Unfortunately your complaint did not contain sufficient information in order for us to investigate and respond.
One of our Client Care Assessors will be contacting you directly to obtain more information to investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint.
Did you know that you can log your complaint directly with us?
- Client Services Contact Centre:
- Email: ***
- Client Care
- ***
Unfortunately your complaint did not contain sufficient information in order for us to investigate and respond.
One of our Client Care Assessors will be contacting you directly to obtain more information to investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team