NM
Nicollet M

1 reviews | Active since Oct 2021

04 May 2022, 10:17

***** policy.

I realise last month that there is a deduction on my persal of 1084 which has been deducting since January 2022 which I never app**** for. When I enquired at a branch even the beneficiaries and main member are not related to me, I don't even know them I submitted the relevant documents as adviced, but yesterday when I called the head office I was told that my documents are not on the system... I need my monies ASAP as I need to buy my medication with it coz my life depends on that medicine. Please help.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply04 May 2022, 12:56
Official
Dear Nicollet

We acknowledge receipt of your complaint on HelloPeter.

We regret to learn of the difficulties you have encountered with an unauthorized deduction.

One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.

Kind regards

Client Care Team