CM
Carol M

1 reviews | Active since Apr 2013

30 Dec 2015, 11:11

*****

On april I was approach by a representative from Metropolitan telling me to join investment plan were I will pay 450 monthly tht never happened I was debited 593 ad 650 which I dnt knw were it came from ad later on wen I call to update my banking details ad confirm my policy I was told tht its a hospital plan not investment now wen I request to cancel she always tells me tht she will do it until to day ad the worse part of it the other 593 tht their debiting its my younger brother s account now we are both debited please refund all the premium payable from May total 11187 because this is a day light robery

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply30 Dec 2015, 16:17
Official
Hello carolma,

We acknowledge receipt of your complaint posted on hello Peter. We will investigate the matter and provide you with feedback. Please accept our sincere apologies for any poor service received thus far.
kind regards