AT
Arno T
1 reviews | Active since Jul 2015
12 Dec 2023, 09:57
Feels very *****...
I've asked them to cancel my policy as we sold the house where it was relevant. Their support was terrible and all over the place. After asking to cancel my policy twice, they confirmed that it was done via SMS. The installment got deducted again this month and now they are not responding to help me ACTUALLY cancel my policy. Feels very *****...
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Metropolitan Life's replyOfficial
21 Dec 2023, 09:45Dear Arno
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you have seemingly still encountered deductions for your cancelled policy.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you have seemingly still encountered deductions for your cancelled policy.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply21 Dec 2023, 09:45
Official
Dear Arno
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you have seemingly still encountered deductions for your cancelled policy.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you have seemingly still encountered deductions for your cancelled policy.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team