DT
Dikeledi T
1 reviews | Active since Nov 2021
16 Feb 2026, 12:02
Feel betrayed
Metropolitan polokwane the fail my mother ,she took her fund from GEPF to Metropolitan knew that she can can access her fund anytime she want even if she want to terminate. Now when she want to terminate they tell another story.they say no termination.
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Metropolitan Life's replyOfficial
16 Feb 2026, 13:44Dear Dikeledi
We acknowledge receipt of your complaint.
We are sorry to read of the difficulties your mother has encountered with her policy.
We would like to help. Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to read of the difficulties your mother has encountered with her policy.
We would like to help. Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
Metropolitan Life's reply16 Feb 2026, 13:44
Official
Dear Dikeledi
We acknowledge receipt of your complaint.
We are sorry to read of the difficulties your mother has encountered with her policy.
We would like to help. Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to read of the difficulties your mother has encountered with her policy.
We would like to help. Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team