KS
Koketso S
1 reviews | Active since Feb 2022
12 Apr 2022, 21:31
False Truth
I am so disappointed in Metropolitan. I cancelled my policy two months ago,through their assistance yet money continues to be taken from my personal,this was the second month. Metropolitan,leave my children's money alone please,thank you. Kindly return the R600+ you have taken from me.
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Metropolitan Life's replyOfficial
13 Apr 2022, 10:08 Dear Koketso
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with premium deductions after the cancellation date.
Kindly note that if your mode of payment is stop order, it may take up to 2 months for the premiums to stop deducting after the cancellation date of your policy.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with premium deductions after the cancellation date.
Kindly note that if your mode of payment is stop order, it may take up to 2 months for the premiums to stop deducting after the cancellation date of your policy.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Best regards,
Metropolitan Life's reply13 Apr 2022, 10:08
Official
Dear Koketso
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with premium deductions after the cancellation date.
Kindly note that if your mode of payment is stop order, it may take up to 2 months for the premiums to stop deducting after the cancellation date of your policy.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with premium deductions after the cancellation date.
Kindly note that if your mode of payment is stop order, it may take up to 2 months for the premiums to stop deducting after the cancellation date of your policy.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Best regards,