MM
Makgomotso M
1 reviews | Active since Apr 2015
15 Nov 2022, 16:35
False policy
I wanted to take out the policy via Facebook, book I never completed everything, and all of a sudden I am getting SMS that I have a policy with them and they will debit my account. I don't remember completing this policy with them and I sent them email and they are telling me to send them an affidavit and copy of my id. Why am I supposed to go to so much stress for something that I didn't take out. Please help
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Metropolitan Life's replyOfficial
16 Jan 2023, 15:10Dear Makgomotso
We acknowledge receipt of your complaint on Hellopeter.
We apologise that we have not responded before now.
Please note that we have digital enrolment capabilities on social media platforms like Facebook.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on Hellopeter.
We apologise that we have not responded before now.
Please note that we have digital enrolment capabilities on social media platforms like Facebook.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply16 Jan 2023, 15:10
Official
Dear Makgomotso
We acknowledge receipt of your complaint on Hellopeter.
We apologise that we have not responded before now.
Please note that we have digital enrolment capabilities on social media platforms like Facebook.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on Hellopeter.
We apologise that we have not responded before now.
Please note that we have digital enrolment capabilities on social media platforms like Facebook.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team