ZK
ZUKISWA K
1 reviews | Active since Feb 2018
23 Nov 2018, 14:14
FALSE ADVERTISING
I app**** for funeral cover with a lady by the name Athule Vananda who personally came to my home , we went through the premiums together.. 27th October funds were debited from my account but I haven't received a contract from you guys. Contract came 3days after and everything in that contract was incorrect my sons name was spelled incorrect, the premiums written in that contract are not those I discussed with the lady and my Father was not covered, I reversed the funds you guys debited because everything was incorrect. Please stop sending me letters about the missed payments because I never agreed to what is stated in that contract the policy number is ********** **********
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Replies (1)Metropolitan Life's replyOfficial
28 Nov 2018, 14:39Dear Zukiswa. Thank you for sharing your concerns with us. Please accept our sincere apology for any unacceptable service. A service consultant will be in contact with you to assist.
Warm regards: Metropolitan Client Care
Warm regards: Metropolitan Client Care
Metropolitan Life's reply28 Nov 2018, 14:39
Official
Dear Zukiswa. Thank you for sharing your concerns with us. Please accept our sincere apology for any unacceptable service. A service consultant will be in contact with you to assist.
Warm regards: Metropolitan Client Care
Warm regards: Metropolitan Client Care
