1 reviews | Active since Sept 2017
**** Promises
I have noticed that the metropolitan staff is very good with making **** promises to their clients. Metropolitan has caused a lot of stress and discomfort in the past week. The staff has a tendency of lying to your face just to get you out of their way. I don't understand why I have to beg metropolitan to give me MY MONEY they not doing me a favour. They are so quick to deduct from your salary but when you claim your money they take their own sweet time. I made a claim on Monday and I was told the money was to be in my account by Friday, only to find out my application wasn't even processed. The customer complaints has been no help either because it's Saturday today and there is no money in my account. I hope metropolitan will compensate for all the time I have wasted waiting for them to do their job.
Dear Nicky Diitau
We refer to your latest post of Saturday. We regret that we have not been able to resolve you complaint yet.
We however confirm that we are mid-process and liaising with the Client Service Office in this regard.
We will email you directly to advise you of progress and when payment can be expected. Please bear with us a little longer.
Regards
Client Care Team
Dear Nicky Diitau
We refer to your latest post of Saturday. We regret that we have not been able to resolve you complaint yet.
We however confirm that we are mid-process and liaising with the Client Service Office in this regard.
We will email you directly to advise you of progress and when payment can be expected. Please bear with us a little longer.
Regards
Client Care Team